proudly part of the digify cx group
Outbound CX
Scale faster with high-performance outbound solutions.
CX Leads
A digital performance agency. Turning traffic into qualified leads with smart media, data targeting and conversion strategies.
digify BPO
The world's first 100% Zendesk BPO. Helping brands to transition to digital channels, embrace AI and enhance experience
CX Experts
South Africa’s #1 Zendesk partner. Delivering implementation, support and expert services to unlock the full power of your CX stack.
Why Choose Us
Why Choose Outbound CX
Cost-effective, high-performance outbound solutions that scale your business.
100% Outbound Focus
Unlike generic BPOs, outbound sales is our core strength. We do one thing and we do it exceptionally well.
South African Talent
Our fluent, accent-aligned agents offer empathy, resilience, and a cultural affinity with global English-speaking markets (UK, US, Australia).
Scalable On‑Demand
You can start small or ramp up quickly. Our on‑demand model offers flexible pricing and fast onboarding to match your growth needs.
Powered by Proven Systems
Proven Systems & Results
We leverage proven systems and data-driven strategies to boost productivity, ensure compliance and provide transparent reporting.
Call
We leverage leading CRM and dialer tools to ensure high productivity, compliance, and transparency.
Connect
Through the use of our dialler, warm up methods and best time to call models we boost connection rates.
Convert
Our sales experts are highly skilled in closing sales, booking appointments, generating leads, completing surveys and much more.
deep sector expertise
Experts In Outbound
From sales to surveys we have you covered. With decades of experience our outbound experts have the ability to call, connect & convert to your clients.
Energy & Utility
Sales
We support providers with outbound campaigns that drive signups, switchovers, and renewals—delivering compliant, high-volume sales at scale.
Lead Generation & Appointment Setting
We find and qualify the right prospects, then secure booked meetings with decision-makers—helping your sales team focus on closing, not chasing.
Survey & Customer Feedback
We run outbound surveys and feedback campaigns that capture real customer insights—so you can improve experiences and make data-driven decisions.